Our Return PolicyUpdated 17 days ago
We offer free returns on orders for up to 100 days after purchase.
We’re all about long-term relationships at Different Drop, so please never hesitate to contact us if you are not 100% satisfied with your purchase.
Some things to keep in mind:
- We can't accept returns of products that have been opened, or has label or other cosmetic damage (eg: it's been sitting in an esky with water and ice).
- We don't accept returns on Special Orders - this is just if we order the wines in specially for you, or you have had a minimum purchase amount.
- We don't accept returns on gifts or Shipping hold orders.
- If it's been more than 100 days since your order we are unable to accept a return.
- We reserve the right to refuse a return if we think the policy is being taken advantage of unfairly.