Different Drop Help logo
Different Drop Help logo

All collections

Returns

3 articles

Articles

Our Return Policy

We offer free returns on orders for up to 100 days after purchase. We’re all about long-term relationships at Different Drop, so please never hesitate to contact us if you are not 100% satisfied with your purchase. Some things to keep in mind:.

How do I return my order?

1. Contact us and provide your order details. One of our friendly team will help organise everything.2. We can do this in a few different ways:. 3. Once it has arrived back at our warehouse, we will process the refund to the original method of paymen

My wine is faulty, what do I do?

If you believe a wine we have sent you is faulty please send us an email to [email protected] and we will find a resolution for you. Where possible, kindly send us a photo of the cork or description of the wine and we will sort you out.