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Different Drop Help

If you can&apos;t find the wine on our website please let us know, it could be in the works or we could possibly get it in specially for you.&#xA0;Please note; special orders may have some specific requirements or minimum purchases and may void our returns policy.

If you can't find the wine on our website please let us know, it could be in the works or we could possibly get it in specially for you. Please note; special orders may have some specific requirements or minimum purchases and may void our returns pol

The wine I am looking for isn't available on your website.

Ordering

Sydney Delivery Zone Changes:

Estimated Delivery Times

How much is delivery?

How do I track an order?

Do you deliver to PO boxes and parcel lockers?

What happens if I'm not home?

Can I delay dispatch of my order?

I need to change my delivery address

Can I get a call/text on approach?

Different Drop - Heat Policy

My order was broken or lost in transit

I can't find my wines

Delivery

Gift Wrapping

Do I have to order in dozens?

Do you price match?

I can't add more wine to my cart

Do you offer volume discounts?

Our Return Policy

Returns

Can I buy a gift card/gift voucher?

How do I use a gift card?

How do I use a coupon code?

My coupon code doesn't work

Gift Vouchers & Coupon Codes

The wine I am looking for isn't available on your website.Updated 2 years ago