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Different Drop Help

We act differently to other traditional wine retailers, who will mark up a higher single bottle price, and then discount that back down in a case. We prefer to be generous and keep things simple and just offer the best price from the get-go, no matter the volume. &#xA0;For large wholesale or function orders (weddings etc) we are happy to negotiate on a case by case basis. Please contact us at hello@differentdrop.com

We act differently to other traditional wine retailers, who will mark up a higher single bottle price, and then discount that back down in a case. We prefer to be generous and keep things simple and just offer the best price from the get-go, no matte

Do you offer volume discounts?

Ordering

Sydney Delivery Zone Changes:

Estimated Delivery Times

How much is delivery?

How do I track an order?

Do you deliver to PO boxes and parcel lockers?

What happens if I'm not home?

Can I delay dispatch of my order?

I need to change my delivery address

Can I get a call/text on approach?

Different Drop - Heat Policy

My order was broken or lost in transit

I can't find my wines

Delivery

Gift Wrapping

Do I have to order in dozens?

The wine I am looking for isn't available on your website.

Do you price match?

I can't add more wine to my cart

Our Return Policy

How do I return my order?

My wine is faulty, what do I do?

Returns

Can I buy a gift card/gift voucher?

How do I use a gift card?

How do I use a coupon code?

My coupon code doesn't work

Gift Vouchers & Coupon Codes

Do you offer volume discounts?Updated a year ago